> For the complete documentation index, see [llms.txt](https://doc.cloudbit.ch/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://doc.cloudbit.ch/platform/account/closing-account.md). # Closing account ## How can I close my organizations account? **Option 1 (allow an account to expire)** It is not necessary to request the closing of the account, as it is **automatically** closed depending on the balance status. To make sure that no additional costs are incurred, it is important to **delete all objects** first (such as VM instances, Elastic IP's, etc). The advantage of this option is that you can reuse any existing (positive) balance at a later date. After several months of general inactivity on the platform, the account is automatically closed. **Option 2 (immediate closing)** If for some reason you wish to have your account deleted immediately, please contact our support. First of all you have to make sure that all your objects have already been deleted. The remaining balance will also be cleared and cannot be requested again in the future. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://doc.cloudbit.ch/platform/account/closing-account.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.